- Whom is Olmek made for?
- With which systems is Olmek compatible?
- How long does it take to activate an account?
- What must you do to use Olmek?
- What happens if your personal key gets lost or stolen?
- How to protect your personal key?
- What happens if you forget your extended pass-phrase?
- What is the difference between a password and an extended pass-phrase?
- What is the difference between a secure SSL connexion and the one created by Olmek?
- What is the mode used to manage my data?
- How reliable is your data’s confidentiality if it is stored on Item Centric’s servers?
- Where are located Olmeks servers for the external mode (Item centric operated servers)?
- What do you / will you know of my use of Olmek?
- What happens in case of a server failure?
- Why is Olmek stealthy?
- What means "nomadic access”?
- What are the required files to use Olmek in a nomadic mode?
- Is it possible to use Olmek in a foreign country?
- What means “leaves no usable footprint” on the consulted computer terminal?
- What is the purpose of the “comment” function when sharing a file?
- Can you simply upload all of a file’s tree line?
- Does using Olmek involve an increase in the network’s required band-width?
- What happens to the data upon the closure of an account?

 

 
 
 
 
 
...................©Item Centric
............+33 1 48 06 98 98
....................Paris (France)
.....contact@itemcentric.com

 
 

 

 

- Whom is Olmek made for?
Olmek is currently only intended for a professional use.

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- With which systems is Olmek compatible? Windows, Linux and MacOS X

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 - How long does it take to activate an account?
The activation is immediate upon the reception of payment.

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- What must you do to use Olmek?
Pay for the subscription, have a valid certificate, have a personal key, know your login and your extended pass-phrase, have an available internet connexion and Olmek software.
 

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- What happens if the personal key gets lost or stolen?
You are the sole responsible for your personal key. If this key is lost or stolen Item Centric is not able, in no case, to issue you with a copy (unless it has been previously voluntarily shared with Item Centric for safe keeping). Without a personal key it is impossible to gain access to data stored in an Olmek account.

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- How to protect the personal key?
Either by sharing it with Item Centric for safekeeping (escrow form), either by copying it on a support that will then be stored in a safe location.

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- What happens if you forget your extended pass-phrase?
You cannot have access to your account anymore. It is important that you remember it, as Item Centric does not know it and therefore cannot give it to you.

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- What is the difference between a password and an extended pass-phrase?
A password allows identifying yourself to a third party. In Olmek’s case the “password” is associated to each personal key. No third party knows it or possesses a copy. This is why the term used is “pass-phrase” (which is kept encrypted in the personal key). The pass-phrase is called extended because the longer it is, the longer the time, with an exponential factor, it would take for someone to break it.

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- What is the difference between a secure SSL connexion and the one created by Olmek?
Olmek uses an encrypted SSL connexion (port 443) in which the transmitted data is also encrypted. If the port 443 is not available, Olmek automatically uses the port 80 because the data is always sent encrypted with the public key of the user.

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- What is the mode used to manage your data?
There are 3 management modes: A shared management (the same servers are used for different clients), dedicated management (servers are solely used for one client), and an integrated management (the servers are part of the client’s infrastructure and are under his management).

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- How reliable is your data’s confidentiality if it is stored on Item Centric’s servers?
No operations take place on Olmeks severs, they are passive. All the file treatment is performed on the user’s computer or PDA. Additionally all the information relative to a file is also encrypted with the user’s public key. The files once treated are kept in a database containing only encrypted bytes.

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- Where are located Olmek’s servers for the external mode (Item centric operated servers)?
The storage servers are in professional hosting companies, in several distinct locations.

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- What do you / will you know of my use of Olmek?
Item Centric is only aware of the dates and time of connexion, the generated volume of traffic and the storage capacity linked to an account.  Item Centric cannot have any access to the content or the nature of any file.
 

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- What happens in case of a server failure?
The servers are regularly backed-up. If one of the storage servers is temporarily out of use, it is possible to store new files without hindrance. However to download previous files it is necessary to wait for the server to be back on line.

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- Why is Olmek stealthy?
Olmek is stealthy on 3 levels. On the corporate network level, Olmek automatically adapts to the proxy settings (if there is one). On the internet level, Olmek uses the SSL connexion (several billions connexions every day) and does not need to use an E-mail program to send files. On the PC level, every document opened through Olmek can be named differently while keeping the original name in the account.

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- What means "nomadic access"?
Olmek allows you to have access to your files as soon as an internet connexion is available in conjunction with any computer working on windows.

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- What are the required files to use Olmek in a nomadic mode?
Olmek browser is an executable software (“stand alone”); it does not need to be installed to function. You only need to have the following files: your personal key (client.pem), the executable olmekBrowser.exe, the public key of the identification server (root.pem), and the Olmek settings file (olmek.ini). And, if you need it, a language file with the extension .mui .
 

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- Is it possible to use Olmek in a foreign country?
Yes. Olmeks functions as soon as there is an available internet connexion. Particularity: For the login and the extended pass-phrase avoid using special characters or specific symbols linked to your original country as you may not be able to find on the keyboards available in your various destination countries.

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- What means “leaves no usable footprint” on the consulted computer terminal?
When a document is opened from your Olmek space, all associated parameters (main file, temporary files…) are under supervision. When you close the application that you used to access the file, all associated files are erased, written-over, and all the electromagnetic traces linked to this file are eliminated.

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- What is the purpose of the “comment” function associated to a file?
Olmek allows associating on a root level a comment to a file. This function has several purposes: add remarks to different versions of a same document, during a sharing it allows to associate a different comment for each recipient.

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- Can you simply upload all of a file’s tree line?
Yes.

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- Does using Olmek involve an increase in the network’s required band-width?
No, on the contrary as it compresses files the bandwidth necessary to download files is reduced.

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 - What happens to the data upon the closure of an account?
When an account is closed (at the end of a subscription period) no new file can be uploaded, only the downloading capacity remains during a certain time. The files remain the sole propriety of the accounts owner. At any time the Olmek account can be reactivated, by renewing the certificate (after paying for the subscription).

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